Privacy Policy

(Compliant with PIPEDA, GDPR, CCPA/CPRA)

1. Who we are

Newfoundland Cabins is a small, family-run collection of coastal cabins in Newfoundland, Canada. Our website is https://newfoundlandcabins.com You can reach us any time at info@newfoundlandcabins.com

2. What personal information we collect and why

 
 
When you…We collectWhy we need itLegal basis (GDPR)
Browse the siteAlmost nothing. Only anonymized analytics (no cookies, no IP stored)Understand how the site is used, keep it fast and safeLegitimate interest
Fill the waitlist or inquiry formName (as you give it), email, preferred dates, your noteReply to you and hold your place when dates openConsent
Make a bookingName, email, phone, address, payment detailsFulfil your reservation and send confirmationContract
Pay a deposit or balanceCard data (processed by Stripe – we never see full card numbers)Take secure paymentContract
Stay with usLicense-plate (for parking), dietary notes if you order mealsMake your stay smooth and safeLegitimate interest
 

3. Who we share your data with

  • Freetobook – our booking system (UK/EU servers, GDPR-compliant)
  • Stripe – payment processor (PCI-DSS, never stores full card on our systems)
  • Microsoft 365 – our private email (Canada/EU data centres)
  • Fathom Analytics – anonymized, cookie-free analytics (Canada)

We never sell, rent, or share your data with marketers or anyone else.

4. How long we keep your data

  • Waitlist/inquiry: 36 months (so we can reach you when your dates open)
  • Booking & payment records: 7 years (Canadian tax law)
  • Everything else is deleted as soon as it’s no longer needed.

5. Where your data lives

Canada and the European Union only. Never the United States (except anonymized analytics).

6. Your rights (you always have these)

  • See every piece of data we hold about you
  • Correct it
  • Delete it (except what tax law forces us to keep)
  • Withdraw consent for marketing (we send almost none)
  • Take your data with you (we’ll send a CSV within 14 days)

Just email info@newfoundlandcabins.com – we answer personally, usually the same day.

7. Security

All connections are encrypted with TLS 1.3. Payments go straight to Stripe’s PCI-DSS Level 1 systems – we never touch full card numbers. We run a tiny team and review access logs ourselves.

8. Children

Our site and cabins are not aimed at anyone under 18. We do not knowingly collect data from children.

9. Changes to this policy

If we ever make a big change, we’ll email everyone who has ever booked or joined the waitlist and post the new version here.

10. Contact & complaints

Data controller: APB Holdings Ltd. – info@newfoundlandcabins.com 

Mailing address: 9608 – 51 Avenue, Edmonton, AB T6E 5A6 Canada

If you feel we’ve let you down, you can contact the Office of the Privacy Commissioner of Canada or your EU/UK supervisory authority.

Last updated: 1 December 2025